Privacy Policy

What we collect & why

Account information

When you create an account, we collect your name, address, email, and phone number to manage your orders and account.

Contact messages

If you contact us, we may receive your name, email, phone number, and message content to help resolve your enquiry.

Usage & log data

We collect IP addresses, browser type, pages visited, and timestamps via log files — standard practice for all websites. This data is never personally identifiable.

Cookies & tracking

Our advertising partners use cookies and web beacons. You can disable cookies via your browser settings. We have no control over third-party advertiser cookies.

Marketing & communications

We use your contact details to send order updates, promotional offers, and relevant product information. You can opt out at any time.

Fraud prevention

We use collected data to detect and prevent fraudulent orders and protect both our customers and our business.

Your rights

GDPR — European users

Access — Request a copy of your personal data we hold
Rectification — Ask us to correct inaccurate or incomplete data
Erasure — Request deletion of your personal data
Restrict processing — Limit how we use your data
Object — Object to our processing of your personal data
Data portability — Request transfer of your data to another organisation

CCPA — California users

Know — Request disclosure of personal data categories we collect
Delete — Request deletion of your personal data
Opt out — Request we do not sell your personal data
We respond to all requests within one month
Contact us at any time to exercise these rights

Important notices

🍪 Third-party cookies & advertising

Our advertising partners (such as Google, Meta) use cookies and tracking technologies. These are sent directly to your browser and we have no access to or control over them. Consult each partner's privacy policy for details. You can disable cookies in your browser settings at any time.

👶 Children's privacy

Jisora does not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal information on our website, please contact us immediately and we will remove it promptly from our records.

🔗 Third-party websites

This Privacy Policy applies only to jisora.com. We are not responsible for the privacy practices of any third-party websites, advertisers, or partners we may link to. We recommend reviewing their individual privacy policies.

📋 Consent

By using our website, you consent to this Privacy Policy and agree to its terms. This policy applies to all online activities on jisora.com and does not cover information collected offline or through other channels.

How we use your information

We use the information we collect to provide, operate, and maintain our website and services — including processing your orders, managing your account, and handling customer support.

Your data helps us understand how our website is used so we can improve it, personalise your experience, and develop new features and products that serve you better.

We may use your contact details to communicate with you directly — including order confirmations, shipping updates, promotional offers, and relevant news about Jisora. You can unsubscribe from marketing communications at any time.

We never sell your personal data to third parties. Information shared with advertising partners is used solely for the purpose of serving relevant advertisements and measuring campaign effectiveness.

Your privacy matters — always.

Questions about your privacy?
We're here.

Privacy Policy

Your privacy matters — always.

Questions about your privacy?We're here.

Questions about your privacy?
We're here.